Warranty for 3D & 4D Number Plates
Thank you for choosing our 3D and 4D number plates. We are committed to providing high-quality products and exceptional customer service. To ensure your satisfaction, we offer a comprehensive warranty policy for our number plates.
1. Warranty Coverage
We provide a 12-month warranty against defects in the raised digits on our 3D and 4D number plates. This warranty covers issues related to:
- Delamination of the raised digits
- Adhesive failure of the raised digits
- Manufacturing defects that affect the appearance or functionality of the raised digits
2. Warranty Exclusions
The warranty is void under the following circumstances:
- If the number plates have been drilled
- If the number plates have been involved in a crash or any form of impact damage
- If the number plates show signs of improper installation not using the recommended method
3. Installation Advice
To maintain the integrity and appearance of your number plates, we advise all installations to be performed using sticky pads. This method is also recommended by the DVLA and ensures the best adhesion without compromising the structure of the plates.
4. Warranty Claims
If you experience any issues covered under our warranty, please follow these steps to make a claim:
- Contact our customer service team atΒ info@bestmerch.co.uk with your order details and a description of the defect.
- Provide photographic evidence of the defect.
- Our team will review your claim and, if approved, will arrange for a repair of the affected number plate free of charge. Please note that we do not provide refunds. The customer is responsible for returning the defective number plates to us. We will repair them and send them back to you at no additional cost.
5. Limitations of Liability
Our liability under this warranty is limited to the repair of the defective number plate. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our number plates.
6. Contact Us
For any questions or further assistance, please contact our customer service team at:
- Email:Β info@bestmerch.co.uk
- Whatsapp:Β +442033752225
Thank you for your understanding and cooperation. We appreciate your business and are here to ensure your satisfaction with our products.