Warranty for 3D & 4D Number Plates

Thank you for choosing our 3D and 4D number plates. We are committed to providing high-quality products and exceptional customer service. To ensure your satisfaction, we offer a comprehensive warranty policy for our number plates.

1. Warranty Coverage

We provide a 12-month warranty against defects in the raised digits on our 3D and 4D number plates. This warranty covers issues related to:

  • Delamination of the raised digits
  • Adhesive failure of the raised digits
  • Manufacturing defects that affect the appearance or functionality of the raised digits

2. Warranty Exclusions

The warranty is void under the following circumstances:

  • If the number plates have been drilled
  • If the number plates have been involved in a crash or any form of impact damage
  • If the number plates show signs of improper installation not using the recommended method

3. Installation Advice

To maintain the integrity and appearance of your number plates, we advise all installations to be performed using sticky pads. This method is also recommended by the DVLA and ensures the best adhesion without compromising the structure of the plates.

4. Warranty Claims

If you experience any issues covered under our warranty, please follow these steps to make a claim:

  1. Contact our customer service team at info@bestmerch.co.uk with your order details and a description of the defect.
  2. Provide photographic evidence of the defect.
  3. Our team will review your claim and, if approved, will arrange for a repair of the affected number plate free of charge. Please note that we do not provide refunds. The customer is responsible for returning the defective number plates to us. We will repair them and send them back to you at no additional cost.

5. Limitations of Liability

Our liability under this warranty is limited to the repair of the defective number plate. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our number plates.

6. Contact Us

For any questions or further assistance, please contact our customer service team at:

  • Email: info@bestmerch.co.uk
  • Whatsapp: +442033752225

Thank you for your understanding and cooperation. We appreciate your business and are here to ensure your satisfaction with our products.

Frequently Asked Questions

Are 4D Plates Legal?

The short answer is yes, 4D plates are completely legal if made to the correct legal standards set by the DVLA.

Do 4D Plates prevent cameras from reading my registration?

No 4D Number Plates don't prevent cameras from reading your registration.

Are Gel Plates Legal?

Yes Gel Number Plates are completely road legal as long as they are made up to the standards set by the DVLA

What Are Show Plates?

Show plates are Number Plates that are made for show use only, for example these can be used at events/shows and can contain social media handles, logo's & text.

Show plates do not contain the correct legal text on the bottom of the plate e.g. Company Name, postcode & the British standard mark // BSAU

Are Tinted Plates Legal?

No, Tinted plates are not road legal, all tinted plates we make are for show uses only. (NOT FOR USE ON ANY PUBLIC HIGHWAYS)

Are short plates road legal?

Yes short plates are completely road legal if made to the correct legal standards.

We make short plates for all registration sizes, all of which meet the legal requirements.

Are Number Plate Flags Legal?

All of the standard country flags of the United Kingdom are road legal e.g. England, GB, UK, Scotland, Wales, Ireland & EV (Electric Vehicle) / Green

However customised blacked our flags are not.

All of the flags sold within our store are road legal.

Are Hex plates Road Legal?

Yes all of our Hex Plates are Road Legal, we also make Hex Plates for all reg sizes.

Can You Have Neon/Coloured 4D Number Plates?

Neon & Coloured Number Plates are not road legal and can only be made for show use.

Are borders on Number Plates legal?

Yes, Borders are completely legal whether they're printed, Gel or 4D

How should I install my Number Plates?

We provide free sticky pads with every set of number plates ordered, meaning it is a straight forward process to stick them on.

All you have to do is make sure the paint/surface of your vehicle is clean and dry.

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